Last Updated: [Insert Date]

Welcome to Vedicayur Store (“we”, “us”, or “our”). Just as we nurture our plants with care and attention, we value and protect your personal information with the same dedication. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vedicayurstore.com.

1. Information We Collect

Like carefully selecting the right soil for each plant, we only collect information necessary to grow our relationship with you:

  • Personal Identification: Name, email address, shipping address, and phone number when you make a purchase or create an account.
  • Payment Information: Credit card details processed securely through our PCI-DSS compliant payment gateways (we never store raw card data).
  • Plant Preferences: Your browsing behavior and purchase history to help us recommend suitable plants for your green space.
  • Technical Data: IP address, browser type, and device information to ensure our website grows well in your digital environment.

2. How We Use Your Information

We use your information like sunlight for our plants – to help everything flourish:

  • To process your orders of bulbs, tubers, and hedging plants efficiently
  • To provide personalized care advice based on your plant selections
  • To improve our website’s functionality (just as we prune for better growth)
  • To send you relevant offers and gardening tips (only if you’ve opted in)
  • To comply with legal obligations and prevent fraudulent transactions

3. Data Sharing & Disclosure

We treat your data like rare plant specimens – with utmost care and limited access:

  • Service Providers: We share necessary information with payment processors and shipping partners to fulfill your orders globally (excluding Asia and certain remote regions).
  • Legal Requirements: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In case of merger or acquisition, your data would transfer under similar protection terms.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same vigilance we apply to our plant health guarantees:

  • All data is stored on secure servers with bank-level encryption
  • Payment information is tokenized and processed through PCI-DSS compliant systems
  • We implement SSL encryption across all transactions
  • Regular security audits ensure our protections remain robust

While we implement these measures, no digital transmission is 100% secure – we encourage strong passwords and prompt reporting of any concerns.

5. Your Rights

You have control over your information, just as you do over your garden:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request removal of your personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Limit how we use your information
  • Portability: Request transfer of your data to another service

To exercise these rights, contact our Cambridge-based team at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies like plants use nutrients – to help everything function optimally:

  • Essential Cookies: Necessary for basic functions like shopping cart operation
  • Performance Cookies: Help us improve website performance
  • Functional Cookies: Remember your preferences (like currency selection)
  • Marketing Cookies: Used with consent to show relevant plant recommendations

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we ship plants globally (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this policy as our digital garden evolves. Significant changes will be communicated through our website or email. The “Last Updated” date at the top indicates the latest revision.

10. Contact Us

For any privacy-related questions or concerns, please reach out to our team:

Vedicayur Store
57 Bene’t St, Cambridge, GB CB7W 3JX
Email: [email protected]

Thank you for trusting us with your personal information as you cultivate your green spaces. We’re committed to protecting your privacy with the same care we give to our plants.