Welcome to Vedicayur Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our gardening products. By accessing our site and making purchases, you agree to these terms in full.

1. Our Store & Products

Vedicayur Store specializes in providing quality plants and gardening essentials to enthusiasts worldwide, excluding Asia and certain remote regions. Our product range includes:

  • Air purifying and decorative house plants
  • Hedging plants (evergreen, fast-growing, and by height)
  • Annual flowering bedding and container plants
  • Flower bulbs and tubers (Allium, Begonia, Crocus, Daffodil/Narcissus, Dahlia)
  • Specialty plants (Cacti, Succulents, Carnivorous plants)

We take pride in offering plants that help create beautiful, healthy living spaces.

2. User Responsibilities

As a valued customer, we ask you to:

  • Provide accurate personal and shipping information when placing orders
  • Review all order details before finalizing your purchase
  • Understand the specific care requirements of live plants you purchase
  • Check your order immediately upon delivery and report any issues within 48 hours for live plants
  • Comply with all import regulations in your country for plant materials

3. Ordering & Payment

3.1 Placing Orders

Orders are processed within 1-2 business days. You’ll receive an order confirmation email with details of your purchase.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely through encrypted channels.

3.3 Pricing & Currency

All prices are in GBP (£). We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

4. Shipping Policy

4.1 Shipping Options

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered within 15-25 days after dispatch

4.2 Delivery Areas

We ship globally except to Asia and certain remote regions. Customers are responsible for any customs fees or import restrictions in their country.

4.3 Delivery Issues

If your order is delayed or appears damaged upon arrival, please contact us immediately at [email protected] with photos of the issue.

5. Returns & Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most products. However, due to their perishable nature, the following cannot be returned:

  • All bulbs and tubers
  • All live plants
  • Any opened or planted products

5.2 Return Process

  1. Email us at [email protected] within 15 days of delivery
  2. Wait for our approval (within 2 business days)
  3. Securely package the item in its original packaging
  4. Ship to: Vedicayur Store Returns, 57 Bene’t St, Cambridge, GB CB7W 3JX

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days (credit/debit cards) or 24 hours (PayPal) after we receive and inspect the return. Original shipping costs are non-refundable unless the return results from our error.

6. Product Care & Limitations

Live plants are living organisms that may be affected by shipping conditions and subsequent care. While we take utmost care in packaging, we cannot guarantee survival after delivery as it depends on many factors beyond our control.

For non-returnable live plants that arrive damaged, we may offer store credit or replacement at our discretion upon receiving photographic evidence within 48 hours of delivery.

7. Intellectual Property

All content on vedicayurstore.com, including text, graphics, logos, and images, is our property and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

Vedicayur Store’s liability is limited to the purchase price of the products. We’re not liable for:

  • Any indirect, incidental, or consequential damages
  • Issues arising from improper plant care after delivery
  • Shipping delays caused by customs, weather, or other unforeseen circumstances

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of Cambridge, UK.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

11. Contact Us

For questions about these Terms or any other inquiries:

Email: [email protected]
Address: Vedicayur Store, 57 Bene’t St, Cambridge, GB CB7W 3JX

Thank you for choosing Vedicayur Store. We’re committed to helping your gardening journey flourish!